Fenwick Service Status

All Systems Operational

Fenwick Cloud Operational
90 days ago
99.99 % uptime
Today
Hosted Platform Operational
90 days ago
99.99 % uptime
Today
Mail Operational
90 days ago
100.0 % uptime
Today
Authentication ? Operational
90 days ago
100.0 % uptime
Today
Fenwick App Services Operational
90 days ago
100.0 % uptime
Today
Gold Account ? Operational
90 days ago
100.0 % uptime
Today
Pay-It Payment Processing ? Operational
90 days ago
100.0 % uptime
Today
Fusion & EDI Interchange ? Operational
90 days ago
100.0 % uptime
Today
SMS Integrator Operational
Fenwick Operations Operational
Project Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Resolved - Microsoft have confirmed there's an issue with some Windows Updates and causing startup failures. We'll continue to investigate with Microsoft and have applied a interim fix while we apply the final remediation.
Jul 10, 10:50 AEST
Update - We are continuing to monitor for any further issues.

We've engaged Microsoft for a full post-mortem on the issue to determine root cause.
We'll post here once investigation is complete.

Jul 10, 08:52 AEST
Monitoring - Access should begin to be restored over the next 10 minutes.

It appears to be an issue with a failed Windows Update, we'll investigate the root cause and provide a further update soon.

Jul 10, 08:38 AEST
Identified - We've identified an outage with one of the cloud nodes. We're restoring functionality ASAP.
We estimate around 30 minutes of time for recovery. We'll provide updates if this is taking longer than expected.

Jul 10, 08:24 AEST
Investigating - We're investigating and will post an update once we have more information.
Jul 10, 08:16 AEST
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.