Microsoft have confirmed there's an issue with some Windows Updates and causing startup failures. We'll continue to investigate with Microsoft and have applied a interim fix while we apply the final remediation.
Posted Jul 10, 2025 - 10:50 AEST
Update
We are continuing to monitor for any further issues.
We've engaged Microsoft for a full post-mortem on the issue to determine root cause. We'll post here once investigation is complete.
Posted Jul 10, 2025 - 08:52 AEST
Monitoring
Access should begin to be restored over the next 10 minutes.
It appears to be an issue with a failed Windows Update, we'll investigate the root cause and provide a further update soon.
Posted Jul 10, 2025 - 08:38 AEST
Identified
We've identified an outage with one of the cloud nodes. We're restoring functionality ASAP. We estimate around 30 minutes of time for recovery. We'll provide updates if this is taking longer than expected.
Posted Jul 10, 2025 - 08:24 AEST
Investigating
We're investigating and will post an update once we have more information.
Posted Jul 10, 2025 - 08:16 AEST
This incident affected: Fenwick Cloud (Hosted Platform).